About the MJC | AmeriCorps Program:
The Milwaukee Justice Center is welcoming a NEW Courthouse Navigator program staffed by AmeriCorps members.
The MJC | AmeriCorps program seeks to expand the accessibility of the Milwaukee County Courthouse through a central information desk and courthouse navigation program to serve all who enter the building.
AmeriCorps members will gain practical experience and develop leadership skills through offering legal services to the community. Members can receive knowledge for future career prospects, collaborate with legal professionals, and make a meaningful impact in Milwaukee.
The MJC | AmeriCorps program seeks to expand the accessibility of the Milwaukee County Courthouse through a central information desk and courthouse navigation program to serve all who enter the building.
AmeriCorps members will gain practical experience and develop leadership skills through offering legal services to the community. Members can receive knowledge for future career prospects, collaborate with legal professionals, and make a meaningful impact in Milwaukee.
Applications for the 2023-2024 year CLOSE on April 30th, 2024
MJC | AmeriCorps Position Descriptions:
About the MJC | AmeriCorps Information Desk/Navigator Member
AmeriCorps Information Desk/Navigator Members are part of national services collaborating with the AmeriCorps Program Coordinator, AmeriCorps Team Leads, and other Members to accomplish program goals. Members must complete a minimum time (300 service hours), quarter time (400 service hours), abbreviated time (100 service hours) commitment to be completed before August 31, 2024; flexibility with timeframe is available. Service must be performed in person at the Milwaukee County Courthouse.
MJC/AmeriCorps Member Position Minimum Qualifications:
All MJC AmeriCorps Information Desk/Navigators are entitled to an Eli Segal AmeriCorps Education Award valued at $1,459.26 (for Minimum time); a $2,820 (Minimum time) stipend; loan forbearance and some or all of the interest accrued may be paid on qualifying student loans upon successful completion; and training and professional development opportunities. Potentially eligible for additional benefits.
MJC/AmeriCorps Member Position Minimum Qualifications:
- 18 years or older, U.S. Citizen, U.S. national, or lawful permanent resident of the United States with a high school diploma/GED or working toward completion of a high school diploma/GED
- Commitment to community service & ability to provide continuous service
- Ability to learn and attend all Milwaukee Justice Center trainings
- Ability to work with a diverse team and diverse clientele
- AmeriCorps Members must have the ability to clear the National Service Criminal History Check
- The Members will be on-site at the Milwaukee County Courthouse for service and training
- The capability to travel long distances across the Courthouse campus repeatedly throughout the day is preferable
- Strong interpersonal, communication, and customer service skills
- Good organizational skills and capacity to follow through with assigned tasks
- Present oneself with a high level of professionalism with guests, peers, court staff, and supervisors
- Ability to work effectively in a multicultural and stressful environment
- Provides legal information to courthouse guests regarding various legal issues relating to civil, criminal, and municipal courts
- AmeriCorps Members can give legal information (i.e. procedures for filing legal forms); Members CAN NOT give legal advice (i.e. Members can not tell a litigant what to say/do in court)
- Assist in the transitioning of the self-represented individual(s) from the MJC clinics into the Navigator Program
- Help MJC guests to achieve a high level of confidence in the next steps of their filing process
- Show MJC guests when and where their court date will be, and where the Information Desk is if they should have further questions; provide clients with a sense of familiarity with the Courthouse building and locations
- Conduct client surveys and respond to follow-up emails from the self-represented individual(s)
- Helps track program-related data
- Aids in the management of MJC/Courthouse client waiting area while maintaining fire and building codes
- Assist the AmeriCorps Team Leads, Program Coordinator, and Milwaukee Justice Center to meet organizational goals including working in self-help services as needed
All MJC AmeriCorps Information Desk/Navigators are entitled to an Eli Segal AmeriCorps Education Award valued at $1,459.26 (for Minimum time); a $2,820 (Minimum time) stipend; loan forbearance and some or all of the interest accrued may be paid on qualifying student loans upon successful completion; and training and professional development opportunities. Potentially eligible for additional benefits.
AmeriCorps, the Milwaukee Bar Association, and Milwaukee Justice Center provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.